STARBUCKS CUSTOMER VOICE

WEBSITE PRIVACY POLICY

This Internet website for our Customer Voice Survey (“the Site”) is controlled by Starbucks (as defined below) and is located on servers in the United States. This Privacy Policy is designed to notify you about how we collect, use, disclose, and otherwise process personally identifiable information (“Personal Information”) that we collect on this particular Site. This Privacy Policy does not apply to any other online or offline collection, use, disclosure or other processing of personally identifiable information by Starbucks, other than the information directly captured through the Site. Starbucks reserves the right to fully use, disclose, and process any information collected via the Site that is not in personally identifiable form.

CONSENT

Please read this Privacy Policy carefully. By filling out the Customer Voice Survey, you consent to the collection, use, disclosure, and processing of Personal Information in accordance with this Privacy Policy. If you provide any Personal Information that relates to another person, you hereby state and agree that you have obtained proper consent from such person for the use, disclosure, and processing of such Personal Information as described in this Privacy Policy. You may withdraw consent by contacting us at the e-mail address at the end of this Privacy Policy and requesting such withdrawal.

Because Personal Information may be maintained at its offices in Seattle, Washington, USA and on servers in the United States, laws applicable in the United States may apply to the storage of your data and law enforcement officials and courts may access Personal Information in accordance with those applicable laws. Starbucks stores Personal Information for as long as Starbucks may reasonably deem necessary to support this Site and the Customer Voice program.

CHILDREN

This Site is a general audience site intended for individuals who have obtained the age of majority in their province or state of residence. Please do not participate in this Survey if you are not an adult.

ACTIVE INFORMATION COLLECTION AND USE

This Site actively collects Personal Information from you only if you agree to participate in the survey. The kinds of Personal Information you may provide include your name, contact information, demographic information and your interest in Starbucks products. We will not use or disclose Personal Information for any marketing purposes other than to send you additional surveys or to contact you about this survey, in each case, if you affirmatively consent to such contact. We may share your Personal Information with companies that provide support services to us (such as website hosting companies and companies providing data storage and processing). These companies may need information about you in order to perform their functions. These companies are not authorized to use or disclose the information we share with them for any other purpose.

PASSIVE INFORMATION COLLECTION AND USE

This Site will receive your IP address, but we will not use any technical means (tracking cookies, keystroke loggers, spy ware, etc.) to gather information about you, your computer, or your computer usage.

DISCLOSURE OF PERSONAL INFORMATION

We do not disclose Personal Information, except as otherwise provided in this Privacy Policy and expressly permitted by law. We also may disclose Personal Information as necessary or appropriate:

  • to protect the security of the Site;
  • to protect ourselves, Starbucks and our respective affiliated companies against liability;
  • to respond to subpoenas, judicial processes, or legitimate requests by law enforcement officials;
  • if we believe in good faith that the law requires it;
  • to the purchaser in connection with any sale, assignment, or other transfer of all or a part of our business or company; or
  • where we believe in good faith that it is in the interest of the health, safety or protection of any third party.

ACCESS

If you wish to update any Personal Information you have previously provided, or to exercise any right of access, rectification, deletion, or opposition to the processing of your Personal Information that you may have under applicable law, please contact us as indicated under “Contact Us” in this Privacy Policy. We normally will be glad to fulfill your request as appropriate, but we reserve the right to use Personal Information obtained previously to verify your identity and as otherwise described in this Privacy Policy.

DATA SECURITY

Transmissions over the Internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of Personal Information. However, we do maintain reasonable physical, electronic, and managerial procedures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.

Because Personal Information may be maintained at its offices in Seattle, Washington, USA and on servers in the United States, laws applicable in the United States may apply to the storage of your data and law enforcement officials and courts may access Personal Information in accordance with those applicable laws. Starbucks stores Personal Information for as long as Starbucks may reasonably deem necessary to support this Site and the Customer Voice program.

CONTACT US

As used in this Privacy Policy, the words “Starbucks”, “we”, “us”, “ourselves” and similar terms means Starbucks Corporation and, as applicable, its affiliates. Please feel free to contact us with any comments, questions, or suggestions you might have regarding the information practices described in this Privacy Policy or to opt-out of receiving future communications. You may contact us at: 632-896-2755.